Focus on the Web

Citation

(2004), "Focus on the Web", Measuring Business Excellence, Vol. 8 No. 1. https://doi.org/10.1108/mbe.2004.26708aab.006

Focus on the Web

Focus on the Web

iSixSigmawww.isixsigma.com/

A quality management resource portal of articles, tools and research to help professionals implement quality practices in the workplace, the information assembled caters to both experts in the field and relative newcomers. The practice of quality is nothing new and compliance with international quality standards is essential for most business partnerships. Aims to keep practitioners up to date on breaking news, tools, templates, methodologies, certification and best practices. Presents three regular "Spotlight" features, which provide more in-depth analysis of current issues, and invites visitors to subscribe to the free, weekly newsletter, packed with articles and jobs. Overall, offers both breadth and depth in the quality management field, with straightforward navigation via direct paths and little requirement to drill down for information.

ASQ Six Sigma Forumwww.sixsigmaforum.com/

Run by the American Society for Quality, the Six Sigma Forum is a free to join site focused on the principles of delivering near-perfect products and services. Forum members are classified according to a martial arts style belts scheme depending upon their experience levels. Includes various articles categorized according to the reader's experience as well as tools allowing visitors to find a member, discuss six sigma, submit an article and look up terms. Interested visitors can also purchase Six Sigma Forum magazine and books.

Quality Digestwww.qualitydigest.com/

Quality Digest online provides a wide range of resources on quality news, tips, techniques, provocative articles and is also home to free, searchable ISO 9000 and QS-9000 registered company databases. The site provides an archive to the complete text of Quality Digest magazine plus daily news updates, calendar listings, product announcements and exclusive online columnists. Registration at the site will ensure you receive e-mail updates. Special features plus regular columns cater for a range of visitor needs, with all copy written in an accessible and entertaining style. This is an impressive site and the commitment of its contributors is evident.

The Juran Institutewww.juran.com/

The Juran Institute's mission statement is to "provide clients with the concepts, methods and guidance for attaining leadership in quality", and its Web site seems to go some way towards fulfilling this. It is split into six sections: training products, free and fun stuff, consulting, about Juran, hot topic workshops, and contact us. "Training products" contains detailed information on six videos and 14 books, six of which are authored by Dr Juran. "Consulting" is organized into separate practice groups such as manufacturing industry, health care, customer and process assessment, and service industries. "About Juran" includes full details about the Juran Institute, a five-page biography of Dr Juran, executive management, and contact details for offices around the world. There are many articles in the "free and fun" section which can be downloaded (including 30 by Juran), and new ones are added monthly – while the articles are quite old, they are still a useful collection of Juran' s work. Overall, a very stylish, easy-to-use and informative site.