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PMA 2004 Conference on Performance Measurement and Management – Public and Private
28-30 July 2004, EICC, Edinburgh, UK
Topics to be addressed:
Performance measurement and management, including:
measurement in the public sector;
intangibles and intellectual capital;
designing measurement systems;
stakeholder measurement; and
For more details, contact: Angela Walters, Centre for Business Performance, Cranfield School of Management, Cranfield, Bedfordshire, MK43 0AL. Tel: +44 (0)1234 751122 – ext. 2433, Fax: +44 (0)1234 757409, E-mail: firstname.lastname@example.org, Web: www.performanceportal.org/pma2004.htm
9th International Conference on ISO 9000 and TQM (9-ICIT) (Theme: Best Practices)
5-7 April 2004, Siam-City Hotel, Bangkok, Thailand
Organized by the Foundation for TQM Promotion in Thailand (FTQM) and Hang Seng School of Commerce (HSSC), HKSAR
Topics to be addressed:
ISO 9000 and TQM best practice;
ISO 9000, ISO 14000, SA 8000 and OHSAS 18001;
6-Sigma and business process re-engineering;
5-S, QFD, Hoshin Hanri, and QC tools;
leadership and organizational development;
TQ learning and knowledge management;
business excellence and quality awards;
business excellence in manufacturing and construction;
business excellence in services and education; and
business excellence in public and health.
The 7th International QMOD Conference on Quality Management and Organizational Development
This conference has been jointly organized by the City of Monterrey, Mexico, Linkoping University Sweden, and Monterrey Institute of Technology (Tec de Monterrey). It is hosted by the Monterrey Institute of Technology, in Monterrey, Mexico on 4-6 August 2004.
The objective of the conference is to provide a forum for discussing the role of quality management and how it will contribute to organizations to face the challenge of improving their competitiveness in order to survive in a global economy
The 7th International QMOD Conference will gather participants from the academia, industry, government, service and education sectors interested in the process of implementation of TQM as a strategy to become more competitive.
As the conference title indicates, the principal aim of the QMOD conferences has been to provide a unique international forum to exchange knowledge on the multidisciplinary nature of research and practice related to quality management for organizational development. During the years since the first QMOD conference was arranged in China (1997) we have succeeded in balancing the soft side of quality management (the human dimension) with the hard side (tools and techniques) and the result has gradually become well-known. It has been documented in many QMOD papers that the greatest challenge for companies in their continuous search for methodologies or roadmaps for successful organizational change and development programs is the design and implementation of a plan which balances the soft and hard side of quality management. It is my belief that this challenge will be one of the biggest challenges in this new century because tools and techniques are still developing very fast especially because of the development of new computer based tools. These tools are becoming more and more user friendly, and at the same time we observe that tools are being successfully developed and applied on applications focusing on understanding and developing people's motivation and commitment for participating in organizational development projects.
The research areas of interest under the QMOD theme are varied and are being tackled by specialists and practitioners in fields such as leadership, business strategy, economics, human resource management, learning and knowledge management, social and organizational psychology, operations management and engineering. At the beginning of the new millennium the greatest challenge is the integration and co-operation between these specialists and practitioners. Our efforts towards integration and co-operation between the different research fields will not only contribute to deepen our knowledge and insight, but also contribute to establish partnership and harmonious co-existence.
Jens J. DahlgaardConference Chair, Linköpings University