TY - JOUR AB - VL - 8 IS - 1 SN - 1368-3047 DO - 10.1108/mbe.2004.26708aaa.002 UR - https://doi.org/10.1108/mbe.2004.26708aaa.002 AU - Peters John PY - 2004 Y1 - 2004/01/01 TI - Note from the publisher T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/09/23 ER -