TY - JOUR AB - VL - 7 IS - 3 SN - 1368-3047 DO - 10.1108/mbe.2003.26707cag.001 UR - https://doi.org/10.1108/mbe.2003.26707cag.001 PY - 2003 Y1 - 2003/01/01 TI - Focus on the Web T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -