TY - JOUR AB - VL - 5 IS - 4 SN - 1368-3047 DO - 10.1108/mbe.2001.26705daf.001 UR - https://doi.org/10.1108/mbe.2001.26705daf.001 PY - 2001 Y1 - 2001/01/01 TI - Marketing services: a case of a missing product T2 - Measuring Business Excellence PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -