Common knowledge: how companies thrive by sharing what they know

Citation

(2001), "Common knowledge: how companies thrive by sharing what they know", Measuring Business Excellence, Vol. 5 No. 3. https://doi.org/10.1108/mbe.2001.26705cae.002

Common knowledge: how companies thrive by sharing what they know

Common knowledge: how companies thrive by sharing what they know

N.M. DixonHarvard Business School Press2000ISBN: 0875849040$29.95

Advances the view that the very best knowledge transfer is successful because it meets the needs of the intended receiver of the knowledge, is appropriate to the nature of the task and is well suited to the type of knowledge being transferred. Describes different kinds of knowledge transfer system and gives detailed examples of them successfully at work in companies such as Ford and Ernst & Young. Extracts the lessons learned. Gives readers a process to use in creating a knowledge transfer system and a working toolbox of proven patterns and techniques. Forms a practical read, concisely structured and clearly presented. Does not speechify, so the number of pages is mercifully low, and the ratio of useful information to printed page is unusually high.