Citation
(2001), "Events", Measuring Business Excellence, Vol. 5 No. 3. https://doi.org/10.1108/mbe.2001.26705cac.001
Publisher
:Emerald Group Publishing Limited
Copyright © 2001, MCB UP Limited
Events
Association for Manufacturing Excellence 2001 Annual Conference 8-12 October 2001 Raleigh-Durham, North Carolina, USA
Featuring a half-day "interactive" session from management guru, Tom Peters, exploring issues of concern to manufacturing executives.
For more information contact AME headquarters office at 847 520 3282; visit the AME Web site at www.ame.org or contact conference chair Steve Chilton at 919/847 5337.
European Call Centre of the Year Awards 9 October 2001 Hilton Metropole Hotel, Birmingham, UK (NEC)
The awards ceremony will take place during the Space Odyssey 2001 Ball on the first night of C@ll Centre Expo 2001-05-15; for further information on the award categories, entry criteria, the independent judging panel and the awards sponsors, please visit www.callcentre-expo.com
EFQM Forum 2001 – stakeholder value – the path to sustainable excellence? 10-12 October 2001 Lucerne, Switzerland
Features keynote speakers (including world-renowned academics and leading chief executives), interactive parallel sessions and the European Quality Award Ceremony itself. For further information go to www.forum2001.org or call the Brussels representative office at tel: +32 2 775 3511.
How To Workshops "Successful Strategy Formulation and Deployment using Excellence Models 2-3 October 2001 5-6 November 13-14 December
If you would like to find out more about these events then please access the EFQM Web site at (www.efqm.org ) and click on Benchmarking Services. You will find a downloadable pdf file giving fuller details of the dates, objectives, benefits and fees plus registration form. For further information contact: Geoff Carter, Chargé de Mission. Tel: +32 2 7753516; Fax: +32 2 7753595; E-mail: carter@efqm.org