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Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited
Towards the Emancipation of Patients – Patients Experiences and the Patient Movement
Article Type: Recent publications From: Leadership in Health Services, Volume 23, Issue 4
Charlotte Williamson,Policy Press,2010,ISBN 13: 978-1-84742-744-1,
Keywords: Healthcare quality, Patient involvement, Healthcare standards
The patient movement works to improve the quality of healthcare. Some of the work entails trying to get standards of care that put patients at institutionalised disadvantage replaced by standards that free (emancipate) patients from that disadvantage. Combining new academic theory with rich empirical evidence, the author explains how looking at healthcare from an emancipatory perspective could improve its quality as patients experience it. Now that the quality of patients’ experiences is on the government’s agenda, this book, by a leading patient activist, should appeal to health professionals, managers, patient activists, policy makers and others concerned with the quality of healthcare.
Setting the theoretical scene.
The patient movement.
Radical patient activists’ new knowledge.
Values, principles and standards.
The ten principles.
Conflict and schism.
Allies and antagonists.
Achievements and failures.