Keywords
Citation
(2007), "UK - Business improvement techniques NVQ - champion profile", Leadership in Health Services, Vol. 20 No. 4. https://doi.org/10.1108/lhs.2007.21120dab.005
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited
UK - Business improvement techniques NVQ - champion profile
UK
Business improvement techniques NVQ - champion profile
Keywords: Educational development, Continuous improvement, Leadership competencies
To support the training of the Lean Champions, the Lean Healthcare Academy is coordinating the delivery of the Business Improvement Techniques (BIT) NVQ to ten employees within Airedale NHS Trust.
The Lean Healthcare Academy (LHA) has chosen to offer the NVQ as, in addition to the Lean training, it also offers a robust structure for implementation and sustaining of improvements. It encourages an organisational culture, which is focused on the benefits of continuous improvement, as well as ensuring a safer, more organised workplace.
Joanne Davy has already been involved in the process mapping stage of a number of Lean Spotlight Projects at Airedale, which have provided her with a real insight into the affect Lean can have on patient care and waiting times. Therefore she was keen to put her name forward to be part of the first cohort of Airedale employees to be trained as Lean Champions.
As a participant on the NHS Graduate Management Training Scheme (MTS) Joanne feels that the training she will undertake through the NVQ will provide her with invaluable skills, which she is looking forward to implementing in her current role at Airedale and throughout her future career within the NHS.
As part of the MTS, Joanne is studying for an MSc in Healthcare Leadership and Management from the Universities of Birmingham and Manchester. A module of this course is entitled-“Healthcare Improvement Science” where Joanne and her fellow students were introduced to the principles of Lean.
Delivering the BIT NVQ in the healthcare sector is a real groundbreaking move and will give the Lean Champions at Airedale the ability to implement and sustain Lean activities.
For more information about delivering the Business Improvement Techniques NVQ in healthcare please contact Sarah Ellis, Lean Healthcare Academy Manger on 01943 605 976 or email sarah.ellis@virtual-college.co.uk
More details about the NHS Graduate Management Training Scheme can be found at www.bringingleadershiptolife.nhs.uk/
For more information: www.leanhealthcareacademy.co.uk/