TY  - JOUR
AB  - 
VL  - 40
IS  - 1/2
SN  - 0368-492X
DO  - 10.1108/k.2011.06740aae.004
UR  - https://doi.org/10.1108/k.2011.06740aae.004
PY  - 2011
Y1  - 2011/01/01
TI  - Handbook of Business Process Management – Introduction, Methods and Information Systems
T2  - Kybernetes
PB  - Emerald Group Publishing Limited
Y2  - 2024/04/25
ER  -