TY - JOUR AB - VL - 29 IS - 2 SN - 0368-492X DO - 10.1108/k.2000.06729bae.001 UR - https://doi.org/10.1108/k.2000.06729bae.001 AU - Hutton D.M. PY - 2000 Y1 - 2000/01/01 TI - 1. Reference books T2 - Kybernetes PB - Emerald Group Publishing Limited Y2 - 2024/04/18 ER -