The nexus between empowering leadership, job engagement and employee creativity: role of creative self-efficacy in the hospitality industry

Abstract

Purpose

The purpose of this study is to examine job engagement and creativity of employees in the hospitality industry of Pakistan as outcomes of empowering leadership through the mediating role of creative self-efficacy.

Design/methodology/approach

An electronic survey was conducted to collect data from 373 employees of food-chain restaurants in Pakistan. The data was analyzed by applying structural equation modeling (SEM) through Smart PLS 3.

Findings

Results indicated that empowering leadership has a positive association with job engagement and employee creativity in the hospitality industry. Further, creative self-efficacy has been found as mediating the relationship of empowering leadership with job engagement and employee creativity.

Originality/value

The study has substantial implications for the employees, managers and organizations of the hospitality industry as well as for the scholars of services industry research.

Citation

Peng, M.Y.P., Liang, Z., Fatima, I., Wang, Q. and Rasheed, M.I. (2024), "The nexus between empowering leadership, job engagement and employee creativity: role of creative self-efficacy in the hospitality industry", Kybernetes, Vol. 53 No. 10, pp. 3189-3210. https://doi.org/10.1108/K-10-2022-1425