TY  - JOUR
AB  - 
VL  - 21
IS  - 4
SN  - 1757-5818
DO  - 10.1108/josm.2010.08521daa.001
UR  - https://doi.org/10.1108/josm.2010.08521daa.001
AU  - Stauss Bernd
PY  - 2010
Y1  - 2010/01/01
TI  - Guest editorial
T2  - Journal of Service Management
PB  - Emerald Group Publishing Limited
Y2  - 2024/04/25
ER  -