Retaining health carers: the role of personal and organisation job resources

Abstract

Purpose

The purpose of this paper is to identify key personal and organisational resources that influence the engagement, well-being and job satisfaction of healthcare professionals working in Australia.

Design/methodology/approach

Using the job demands–resources model, this study investigates how employee resources and organisation resources influence engagement, well-being and job satisfaction of health professionals in Australian hospitals. The authors collected survey data from a sample of healthcare professionals (n=217) working in three hospitals in New South Wales, Australia.

Findings

The results confirm the importance of the emotional health of employees on their well-being. The results concur with existing research that employees with higher levels of emotional health have more positive emotional and social interactions, and thus exhibit higher levels of well-being at work. The study also uncovers certain aspects of emotional health that can influence a range of employee outcomes.

Practical implications

The findings link human resource management practices to unique motivators of healthcare professionals which, in turn, are likely to improve engagement, well-being and job satisfaction.

Originality/value

The study highlights specific resources that support greater levels of well-being, engagement and job satisfaction in Australian hospitals.

Citation

Almeida, S., Fernando, M., Munoz, A. and Cartwright, S. (2019), "Retaining health carers: the role of personal and organisation job resources", Journal of Organizational Effectiveness: People and Performance, Vol. 6 No. 2, pp. 98-113. https://doi.org/10.1108/JOEPP-06-2018-0036