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When does newcomer get feedback? Relationship between supervisor perceived organizational support and supervisor developmental feedback

Junzhe Zhao (School of Psychology, Henan University, Kaifeng, China)
Minghui Wang (School of Psychology, Henan University, Kaifeng, China)
Yongxin Li (School of Psychology, Henan University, Kaifeng, China)
Guoxiang Zhao (School of Psychology, Henan University, Kaifeng, China)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 2 October 2024

71

Abstract

Purpose

Using social exchange theory, this paper explores the relationship between supervisor perceived organizational support and supervisor developmental feedback. It verifies the mediating role of supervisor felt obligation to organization and the moderating role of supervisor core self-evaluation in this relationship.

Design/methodology/approach

A two-wave survey sampling method was applied to collect 247 pieces of paired data (supervisors-new employees) in organizations in China.

Findings

The results show that supervisor felt obligation to organization mediates the relationship between supervisor perceived organizational support and supervisor developmental feedback. The findings suggest that a high level of supervisor core self-evaluation strengthens the relationship between supervisor perceived organizational support and supervisor felt obligation to organization and then facilitates supervisor developmental feedback.

Originality/value

This study combines two perspectives, organizational factor and supervisor trait, to reveal the occurrence mechanism of supervisor developmental feedback and complements the research on the influencing factors of supervisor developmental feedback. In addition, it provides some theoretical guidance and practical insights into how organizations can motivate supervisors to provide developmental feedback to new employees.

Keywords

Acknowledgements

This research was supported by The Key Project in Basic Research of Philosophy and Social Science in Higher Education, Henan Province under Grant [number 2024-JCZD-28] and The Henan University Graduate Talent Program under Grant [number SYLYC2023029].

Citation

Zhao, J., Wang, M., Li, Y. and Zhao, G. (2024), "When does newcomer get feedback? Relationship between supervisor perceived organizational support and supervisor developmental feedback", Journal of Organizational Change Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JOCM-02-2024-0100

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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