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Analyzing the factors influencing the creation of a toxic workplace in the electronics industry:a fuzzy cognitive map approach

Reza Salehzadeh (Department of Management, University of Isfahan, Isfahan, Iran)
Mehran Ziaeian (Faculty of Economics, Management and Accounting, Yazd University, Yazd, Iran)
Pooria Malekinejad (Faculty of Economics, Management and Accounting, Yazd University, Yazd, Iran)
Mohammad Ali Zare (Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran, Iran)

Journal of Modelling in Management

ISSN: 1746-5664

Article publication date: 9 May 2024

Issue publication date: 26 November 2024

133

Abstract

Purpose

This study aims to identify the factors influencing the creation of a toxic workplace and to examine how to improve a toxic workplace in the electronics industry.

Design/methodology/approach

First, the factors that influence the creation of a toxic work environment were identified by reviewing the research literature. Then, the current status of each identified factor in Iran’s electronics industry was evaluated by developing a questionnaire. Based on the survey data, a relationship map between the factors influencing the toxic workplace was created using the fuzzy cognitive mapping technique. Finally, scenarios were designed to improve the toxic workplace.

Findings

The results show that the “workplace bullying” factor is the factor with the highest centrality in relation to other factors. The results of the scenario design indicate the effectiveness of the “unrealistic expectations at work” factor as a scenario trigger.

Originality/value

This study helps reduce the toxic workplace in the organization, which plays an important role in improving the employees’ work performance and the organization’s development.

Keywords

Citation

Salehzadeh, R., Ziaeian, M., Malekinejad, P. and Zare, M.A. (2024), "Analyzing the factors influencing the creation of a toxic workplace in the electronics industry:a fuzzy cognitive map approach", Journal of Modelling in Management, Vol. 19 No. 6, pp. 1989-2008. https://doi.org/10.1108/JM2-05-2023-0090

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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