Islamic religiosity and ethical intentions of Islamic bank managers: rethinking theory of planned behaviour
ISSN: 1759-0833
Article publication date: 17 June 2021
Issue publication date: 30 November 2022
Abstract
Purpose
The primary aim of this study is to investigate how Islamic religiosity shapes the ethical attitude of customer relationship managers while predicting their behaviours.
Design/methodology/approach
A survey-based, cross-sectional data is collected from 257 customer relationship managers working in leading Islamic Banks in Pakistan.
Findings
Results demonstrate that religiosity positively influences the attitude of managers. Furthermore, the effect of subjective norms to predict ethical intentions is found insignificant which opens a new debate for the scholarly community.
Originality/value
A key contribution of this study is the investigation of Islamic religiosity as a predictor of managerial attitude. Furthermore, the context of Islamic bank managers is a new context of this investigation.
Keywords
Acknowledgements
This research was funded by the Deanship of Scientific Research at Princess Nourah bint Abdulrahman University through the Fast-track Research Funding Program.
Citation
Samad, S., Kashif, M., Wijeneyake, S. and Mingione, M. (2022), "Islamic religiosity and ethical intentions of Islamic bank managers: rethinking theory of planned behaviour", Journal of Islamic Marketing, Vol. 13 No. 11, pp. 2421-2436. https://doi.org/10.1108/JIMA-02-2020-0042
Publisher
:Emerald Publishing Limited
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