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Conceptual framework: factors enabling collaborative healthcare and social services integration

Siu Mee Cheng (Policy Studies, PhD, Faculty of Arts, Ryerson University, Toronto, Canada)
Cristina Catallo (Daphne Cockwell School of Nursing, Faculty of Community ServicesRyerson University, Toronto, Canada)

Journal of Integrated Care

ISSN: 1476-9018

Article publication date: 12 May 2020

Issue publication date: 22 July 2020

889

Abstract

Purpose

A conceptual framework for collaboratively based integrated health and social care (IHSC) integration is proposed to aid in understanding how to accomplish IHSC.

Design/methodology/approach

This model is based on extant literature of successfully IHSC initiatives.

Findings

The model aims to identify enabling integration factors that support collaborative integration efforts between healthcare and social services organizations. These factors include shared goals and vision, culture, leadership, team-based care, information sharing and communications, performance measurement and accountability agreements, and dedicated resources and financing. It also identifies factors that act as external influencers that can support or hinder integration efforts among collaborating organizations. These factors are geographic setting, funding models, governance structures, and public policies. These factors are intended to ensure that a realist lens is applied when trying to understand and explain IHSC.

Originality/value

This model is intended to provide a framework to support research, policy and implementation efforts.

Keywords

Acknowledgements

This work was based on research that is supported by the Social Sciences and Humanities Research Council of Canada.

Citation

Cheng, S.M. and Catallo, C. (2020), "Conceptual framework: factors enabling collaborative healthcare and social services integration", Journal of Integrated Care, Vol. 28 No. 3, pp. 215-229. https://doi.org/10.1108/JICA-11-2019-0048

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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