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Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited
2011 Awards for Excellence
Article Type: 2011 Awards for Excellence From: Journal of Facilities Management, Volume 10, Issue 1
The following article was selected for this year’s Outstanding Paper Award for Journal of Facilities Management
“Development of facilities management in Malaysia”
Syahrul Nizam KamaruzzamanDepartment of Building Surveying, Faculty of Built Environment, University of Malaya, Kuala Lumpur, Malaysia
Emma Marinie Ahmad ZawawiFaculty of Architecture, Planning and Surveying, Centre of Research and Postgraduate Studies, University of Technology Mara (UITM), Selangor, Malaysia
Purpose - This paper aims to provide better understanding of the practices and experiences of facilities management (FM) in Malaysia.
Design/methodology/approach - The paper discusses contemporary roles, issues and future challenges facing FM in Malaysia. It also reviews other western countries where FM is better and more effectively managed. In addition, the paper generates ideas on the future plans and strategies for the development of FM in Malaysia.
Findings - The paper finds that Malaysia still lacks a maintenance and facilities culture. Many things need to be established in order to satisfy both the public and private sectors. Out-sourcing is identified as one of the best options for FM in Malaysia, which may involve more companies, with more contracts being tendered out.
Originality/value - This literature review offers insight into FM in Malaysia. It is suggests that more technical expertise in this field should be encouraged in order to improve the status of FM in the country.
Keywords: Facilities, Maintenance, Malaysia
This article originally appeared in Volume 8 Number 1, 2010, pp. 75-81, Journal of Facilities Management