What employees want from their managers

Journal of European Industrial Training

ISSN: 0309-0590

Article publication date: 1 July 2000




(2000), "What employees want from their managers", Journal of European Industrial Training, Vol. 24 No. 5. https://doi.org/10.1108/jeit.2000.00324eab.010



Emerald Group Publishing Limited

Copyright © 2000, MCB UP Limited

What employees want from their managers

What employees want from their managers

Keywords: Employee attitudes, Managers, Attitude surveys

Over the past two years, workers in over 50 companies in the UK have been asked by researchers from the Industrial Society what they want from their managers. The findings from over 50,000 employees have been brought together to form a set of resolutions for the managers of the twenty-first century.

The top five resolutions the UK's bosses need to keep in this century, according to their staff, are:

  1. 1.

    I must consult with my staff so that I am in touch with their views and opinions.

  2. 2.

    I must start being part of the team.

  3. 3.

    I must value my staff's efforts.

  4. 4.

    I must make sure employees have the chance to get ahead.

  5. 5.

    I must give a clear sense of direction and make the right decisions.

The Industrial Society's leadership experts suggest that managers who want to be real leaders should:

  • give people the freedom to take their own decisions;

  • motivate and encourage teams, providing support where necessary;

  • achieve the objectives of the group or organisation;

  • develop individuals and teams;

  • set an example through their own behaviour; and

  • build effective relationships based on mutual trust.

For further details contact: The Industrial Society. Tel: 0870 400 100; Fax: 0870 400 1099; e-mail: customercentre@ indsoc.co.uk; Web site: www.indsoc.co.uk

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