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Does ethical leadership shape employee conduct in hotels and restaurants?

Obed Rashdi Syed (Azman Hashim International Business School, Universiti Teknologi Malaysia Kuala Lumpur Campus, Kuala Lumpur, Malaysia) (Department of Business Administration, Sukkur IBA University, Sukkur, Pakistan)
Saeed Siyal (College of Business and Economics, United Arab Emirates University, Al Ain, United Arab Emirates)
Abdullah Zafar (School of Business Studies, Institute of Business Administration Karachi, Karachi, Pakistan)
Munwar Hussain Pahi (Faculty of Business Administration, IQRA University, Karachi, Pakistan)
Shahid Rasool (Azman Hashim International Business School, Universiti Teknologi Malaysia Kuala Lumpur Campus, Kuala Lumpur, Malaysia)

Journal of Economic and Administrative Sciences

ISSN: 2054-6238

Article publication date: 17 December 2024

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Abstract

Purpose

Drawing on the equity theory, this study examines the influence of ethical leadership on counterproductive work behaviors. Furthermore, it tests the mediating influences of organizational citizenship behavior and psychological entitlement on the relationship between ethical leadership and counterproductive work behavior.

Design/methodology/approach

The study used a survey questionnaire employing a random sampling technique to collect the data from hotels and restaurants. Data were collected from 329 supervisors and employees working in different hotels and restaurants in Karachi, Pakistan. For the purpose of analysis and to predict hypothesized relationships, the study used PLS-SEM techniques.

Findings

The study’s results indicated support for all hypothesized relationships. We found a negative relationship between ethical leadership and counterproductive work behavior. The findings also suggest that organizational citizenship behavior positively mediates between ethical leadership and counterproductive work behavior, which was unexpected. Furthermore, the findings also reveal that psychological entitlement positively mediates between ethical leadership and counterproductive work behavior.

Originality/value

The study examines the direct relationship between ethical leadership and counterproductive work behaviors and through the lens of organizational citizenship behavior and psychological entitlement. The relationships were founded on the theoretical underpinning of equity theory.

Keywords

Citation

Syed, O.R., Siyal, S., Zafar, A., Pahi, M.H. and Rasool, S. (2024), "Does ethical leadership shape employee conduct in hotels and restaurants?", Journal of Economic and Administrative Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEAS-05-2024-0133

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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