TY - JOUR AB - VL - 25 IS - 2 SN - 0736-3761 DO - 10.1108/jcm.2008.07725bag.001 UR - https://doi.org/10.1108/jcm.2008.07725bag.001 PY - 2008 Y1 - 2008/01/01 TI - To sell a service, give something away T2 - Journal of Consumer Marketing PB - Emerald Group Publishing Limited Y2 - 2024/04/19 ER -