Consumers and Services
Craig Shoemaker
(Associate Professor, St Ambrose University, Davenport, Iowa, USA)
284
Keywords
Citation
Shoemaker, C. (2000), "Consumers and Services", Journal of Consumer Marketing, Vol. 17 No. 1, pp. 73-87. https://doi.org/10.1108/jcm.2000.17.1.73.7
Publisher
:Emerald Group Publishing Limited