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Consumers and Services

Craig Shoemaker (Associate Professor, St Ambrose University, Davenport, Iowa, USA)

Journal of Consumer Marketing

ISSN: 0736-3761

Article publication date: 1 February 2000



Shoemaker, C. (2000), "Consumers and Services", Journal of Consumer Marketing, Vol. 17 No. 1, pp. 73-87.



Emerald Group Publishing Limited