Trolls in the cafeteria: managing political speech in the workplace

Abstract

Purpose

This paper aims to highlight the unique challenges posed to corporations by the explosion of political speech in the workplace and proposes best practices for handling them. The polarization of opinion taking place across many countries and the use of social media to propagate and debate these opinions has created huge new pressures for employers dealing with political speech in the workplace. Regulating political discussion in a work setting while preserving freedom of speech requires employers to walk a fine line, especially when that speech is critical of corporate policy. Enlightened consistency, clarity and common sense are key.

Design/methodology/approach

The author uses a variety of recent controversies on the subject of political speech in the workplace in different countries to suggest some rules for managing this increasingly contentious topic.

Findings

A review of real-world cases suggests that political speech in the workplace will always be messy, but employers can mitigate the damage that can be done by enlightened consistency and, above all, clarity about what is permissible.

Research limitations/implications

By definition, the sample of incidents reviewed is limited, and the conclusions drawn are the subjective views of the author.

Practical implications

By following the principles proposed, employers should be able to regulate political speech in the workplace in ways that preserve individual freedoms without jeopardizing the enterprise.

Social implications

In a world in which private and public personas are no longer separate, having sensible and effective rules about political speech in the workplace should lead to reduced tensions and a greater feeling of empowerment for people with strongly held beliefs.

Originality/value

While the subject of political speech in the workplace has received considerable attention, the author is not aware of any treatment that proposes new principles for employers in handling such speech.

Citation

Hirsch, P.B. (2018), "Trolls in the cafeteria: managing political speech in the workplace", Journal of Business Strategy, Vol. 39 No. 6, pp. 56-59. https://doi.org/10.1108/JBS-09-2018-0155