TY  - JOUR
AB  - 
VL  - 26
IS  - 8
SN  - 0885-8624
DO  - 10.1108/jbim.2011.08026haa.002
UR  - https://doi.org/10.1108/jbim.2011.08026haa.002
PY  - 2011
Y1  - 2011/01/01
TI  - Service innovation in business-to-business firms
T2  - Journal of Business & Industrial Marketing
PB  - Emerald Group Publishing Limited
Y2  - 2024/04/23
ER  -