How do negative workplace gossip and toxic workplace environment fuel the fire of knowledge hiding? The moderating role of workplace spirituality

Abstract

Purpose

The purpose of this paper is to examine the relationship between toxic workplace environments, negative workplace gossip and knowledge hiding, by exploring workplace spirituality as a moderating variable in this relationship.

Design/methodology/approach

This study focusses on private university lecturer in West Java, Indonesia. Data collection was carried out by distributing questionnaires to respondents offline and online via Google Forms. Data analysis was done by structural equation modeling (SEM).

Findings

The findings reveal that a toxic workplace environment and negative workplace gossip are positively related to knowledge hiding. In addition, it was found that workplace spirituality moderates the relationship between a toxic workplace environment and negative workplace gossip with knowledge hiding.

Research limitations/implications

This study extends the research model and research context of knowledge hiding in private universities. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between academics.

Practical implications

This study extends the research model and research context of knowledge hiding in private universities, linking it to the conservation of resources theory. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between lecturers.

Social implications

Leaders need to instill spirituality in lecturer so that they feel comfortable when working, and it indirectly reduces the effects of negative behavior such as negative gossip and a toxic environment that makes them willing to share knowledge.

Originality/value

To the authors’ understanding, this is the first study to examine workplace spirituality as a variable moderating the relationship between toxic workplace environment and negative workplace gossip with knowledge hiding in the college context.

Citation

Pertiwi, W., Murni Setyawati, S. and Anggraeni, A.I. (2024), "How do negative workplace gossip and toxic workplace environment fuel the fire of knowledge hiding? The moderating role of workplace spirituality", Journal of Applied Research in Higher Education, Vol. 16 No. 5, pp. 1515-1532. https://doi.org/10.1108/JARHE-03-2023-0118