From interactive control to IT project performance: examining the mediating role of stakeholder analysis effectiveness
Journal of Accounting & Organizational Change
ISSN: 1832-5912
Article publication date: 24 November 2021
Issue publication date: 4 October 2022
Abstract
Purpose
This paper aims to unpack the relationship between the interactive use of project control systems (PCS) and project performance by examining the role of stakeholder analysis effectiveness in enacting this relationship. A conceptual framework was developed based on the stakeholder theory and the levers of control framework.
Design/methodology/approach
Partial least square-structural equation modelling analysis was conducted on the cross-sectional questionnaire data collected from 109 information technology (IT) projects.
Findings
The interactive use of PCS enables project managers to effectively deal with the stakeholders-related uncertainty, and stakeholder analysis effectiveness partially mediates the positive relationship between the interactive use of PCS and IT project performance.
Originality/value
This study extends the project control literature by explaining the positive relationship between the interactive use of PCS and project performance. The findings contribute to the stakeholder analysis literature by operationalizing the stakeholder analysis effectiveness construct and identifying it as a new mediator between the interactive use of PCS and project performance.
Keywords
Citation
Mir, F.A. and Rezania, D. (2022), "From interactive control to IT project performance: examining the mediating role of stakeholder analysis effectiveness", Journal of Accounting & Organizational Change, Vol. 18 No. 5, pp. 727-751. https://doi.org/10.1108/JAOC-04-2021-0048
Publisher
:Emerald Publishing Limited
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