TY - JOUR AB - VL - 19 IS - 2 SN - 0956-4233 DO - 10.1108/ijsim.2008.08519baa.002 UR - https://doi.org/10.1108/ijsim.2008.08519baa.002 AU - Ford Robert C. AU - Dickson Duncan R. PY - 2008 Y1 - 2008/01/01 TI - Preface: special QUIS 10 section of the International Journal of Service Industry Management T2 - International Journal of Service Industry Management PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -