Retailing: Critical Concepts

International Journal of Retail & Distribution Management

ISSN: 0959-0552

Article publication date: 1 July 2002

2289

Citation

(2002), "Retailing: Critical Concepts", International Journal of Retail & Distribution Management, Vol. 30 No. 7. https://doi.org/10.1108/ijrdm.2002.08930gab.002

Publisher

:

Emerald Group Publishing Limited

Copyright © 2002, MCB UP Limited


Retailing: Critical Concepts

Retailing: Critical Concepts

Anne M. Findlay and Leigh SparksRoutledge20022,192 pp.4 volumesISBN 0-415 08723-6

This collection of articles on retailing is intended to serve a number of purposes. First, it offers a miniature library of retailing, as developed in English language academia over the last 50 years or so. As such it consolidates material which is representative of the development of the study of retailing. A context for otherwise disparate individual articles is therefore provided. Second, the collection provides insights into previous and current research agendas and situates the research effort. Third, the different traditions of development of the subject across the globe has meant an inevitable dispersal of the research literature. As a subject asserts its own domain and becomes increasingly synthetic, a concomitant consolidation of the literature base often occurs. The value of these volumes is in bringing together key elements of the literature from the period when the discipline was emerging, and thus providing a "route-map" to the study of the subject. Finally, the collection illustrates the distinctiveness, dynamism and diversity of retailing, as seen through its academic study. The themes of change and difference are never far away and the key contributions in the theoretical and conceptual study of retailing (and more generally) are highlighted.

The aim in putting together this collection was not mechanistically to list the "top 100" articles according to some analysis of citations. Rather, the aim was to provide an informed guide to the study of retailing by reference to important articles and key topics. By introducing critical concepts for, and in, the study of retailing, it is hoped that more people can be encouraged to make greater research efforts.

These volumes thus represent the culmination of a considerable process of evaluation and assessment. While each of the four individual volumes has a brief introduction, which focuses on the selected articles and their subject-matter in that volume, this general introduction takes the perspective of the discipline and subject as a whole. It seeks to identify the intrinsic interest to the subject, its distinctiveness, its diversity and its dynamism. Key themes of this introduction are the distinctive nature of retailing and its legitimacy as a discipline with a significant research portfolio and research agenda.

Volume 1: The Evolution and Development of Retailing – Background, Development, Theory

The study of retailing: research agendas

  • No. 1 – Dawson, J.A. (2000), "Retailing at century end: some challenges for management and research", International Review of Retail, Distribution and Consumer Research, Vol. 10 No. 2, pp. 119-48.

  • No. 2 – Doody, A.F. and Davidson, W.R. (1967), "Next revolution in retailing", Harvard Business Review, Vol. 45, pp. 4-20.

  • No. 3 – Hollander, S. (1986), " A rear-view mirror might help us drive forward – a call for more historical studies in retailing", Journal of Retailing, Vol. 62 No. 1, pp. 7-10.

  • No. 4 – Jefferys, J. (1954), "The distributive trades in the Second World War and the post-war years, 1939-1950: and suggestions as to future trends", Retail Trading in Britain, Cambridge University Press, Cambridge, pp. 101-20.

  • No. 5 – Mayer, M. (1989), "1949-1989: retail reflections", Journal of Retailing, Vol. 65 No. 3, pp. 396-401.

  • No. 6 – McNair, M.P. (1931), "Trends in large-scale retailing", Harvard Business Review, Vol. 10, pp. 30-9.

  • No. 7 – Savitt, R. (1989), "Looking back to see ahead – writing the history of American retailing", Journal of Retailing, Vol. 65 No. 3, pp. 326-55.

Theories of retail change

  1. 1.

    Paradigms and their influence on retailing:

  2. 2.
    • No. 8 – Brown, S. (1995), "Postmodernism, the wheel of retailing and will to power", International Review of Retail, Distribution and Consumer Research, Vol. 5 No. 3, pp. 387-414.

    • No. 9 – Crewe, L. and Lowe, M. (1995), "Gap on the map? Towards a geography of consumption and identity", Environment and Planning A, Vol. 27, pp. 1877-98.

    • No. 11 – Ducatel, K. and Blomley, N. (1990), "Rethinking retail capital", International Journal of Urban and Regional Research, Vol. 14, pp. 207-27.

  3. 3.

    Macro theories of retail development:

  4. 4.
    • No. 12 – Brown, S. (1987), "Institutional change in retailing: a review and synthesis", European Journal of Marketing, Vol. 21 No. 6, pp. 5-36.

    • No. 13 – Cundiff, E.W. (1965), "Concepts in comparative retailing", Journal of Marketing, Vol. 29, pp. 143-62.

    • No. 14 – Davidson, W., Bates, A. and Bass, S. (1976), "The retail life cycle", Harvard Business Review, Vol. 55 No. 6, pp. 89-96.

    • Vol. 1 No. 15 – Davies, K. (1998), "Applying evolutionary models to the retail sector", International Review of Retail, Distribution and Consumer Research, Vol. 8 No. 2, pp. 165-81.

    • No. 16 – Etgar, W. (1984), "The retailing ecology model: a comprehensive model of retail change", Research in Marketing, Vol. 7, pp. 41-62.

    • No. 17 – Hollander, S.C. (1960), "The wheel of retailing", Journal of Marketing, Vol. 24, pp. 37-42.

    • No. 18 – Hollander, S.C. (1966), "Notes on the retail accordion", Journal of Retailing, Vol. 42, pp. 29-40, 54.

    • No. 19 – Markin, R. and Duncan, C. (1981), "The transformation of retail institutions: beyond the wheel of retailing and life cycle theories", Journal of Macromarketing, Vol. 1 No. 1, pp. 58-66.

  5. 5.

    Location modelling:

  6. 6.
    • No. 20 – Batty, M. (1978), "Reilly's challenge: new laws of retail gravitation which define systems of central places", Environment and Planning A, Vol. 10 No. 2, pp. 185-219.

    • No. 21 – Brown, S. (1989), "Retail location theory – the legacy of Hotelling, Journal of Retailing, Vol. 65 No. 4, pp. 450-70.

    • No. 22 – Brown, S. (1994), "Retail location at the micro-scale: inventory and prospect", Service Industries Journal, Vol. 14 No. 4, pp. 542-76.

    • No. 23 – Converse, P.D. (1949), "New laws of retail gravitation", Journal of Marketing, Vol. 14, pp. 179-384.

    • No. 24 – Lakshmanan, T.R. and Hansen, W.E. (1965), "A retail market potential model", Journal of American Institute of Planners, Vol. 31, pp. 134-43.

    • No. 25 – Timmermans, H. (1996), "A stated choice model of sequential mode and destination choice behaviour for shopping trips", Environment and Planning A, Vol. 28 No. 1, pp. 173-84.

Volume 2: The Environments for Retailing – Physical/Financial/Property Support Base, Consumer Environments, Public Policy

Consumer environment

  • No. 26 – Arnold, S., Handelman, J. and Tigert, D. (1998), "The impact of a market spoiler on consumer preference structures (or what happens when Wal-Mart comes to town)", Journal of Retailing and Consumer Services, Vol. 5 No. 1, pp. 1-13.

  • No. 27 – Belk, R.W. (1975), "Situational variables and consumer behaviour", Journal of Consumer Research, Vol. 2, pp. 157-64.

  • No. 28 – Blackwell, R.D. and Talarzyk, W.W. (1983), "Lifestyle retailing: competitive strategies for the 1980s", Journal of Retailing, Vol. 59 No. 4, pp. 7-27.

  • No. 29 – Dawson, S.J., Bloch, P.H. and Ridgway, N.M. (1990), "Shopping motives, emotional states and retail outcomes", Journal of Retailing, Vol. 66 No. 4, pp. 408-27.

  • No. 30 – Westbrook, R.A. and Black, W.C. (1985), "A motivation-based typology", Journal of Retailing, Vol. 61 No. 1, pp. 78-103.

Public policy

  • No. 31 – Bowlby, S. (1984), "Planning for women to shop in post-war Britain", Environment and Planning D: Society and Space, Vol. 2, pp. 179-99.

  • No. 32 – Bromley, R.D.F. and Thomas, C.J. (1993), "The retail revolution, the carless shopper and disadvantage", Transactions of the Institute of British Geographers, Vol. 18 No. 2, pp. 222-36.

  • No. 33 – Davies, B.K. (1993), "Trade barriers in east and south-east Asia: the implications for retailers", International Review of Retail, Distribution and Consumer Research, Vol. 3 No. 4, pp. 345-65.

  • No. 34 – Dawson, J.A. and Sato, T. (1983), "Controls over the development of large stores in Japan", Service Industries Journal, Vol. 3 No. 2, pp. 136-45.

  • No. 35 – Guy, C. (1998), "Controlling new retail spaces: the impress of planning policies in Western Europe", Urban Studies, Vol. 35 No. 5-6, pp. 953-79.

  • No. 36 – Marsden, T. and Wrigley, N. (1995), "Regulation, retailing and consumption", Environment and Planning A, Vol. 27, pp. 1899-1912.

Financial and property environment

  • No. 37 – Eppli. M. and Benjamin, J. (1994), "The evolution of shopping center research: a review and analysis", Journal of Real Estate Research, Vol. 9 No. 1, pp. 5-32.

  • No. 38 – Hall, W. and Knapp, J. (1955), "Numbers of shops and productivity in retailing distribution in Great Britain, the United States and Canada", Economic Journal, Vol. 65, pp. 72-88.

  • No. 39 – Scott, P. (1994), "Learning to multiply: the property market and the growth of multiple retailing in Britain, 1919-1939", Business History, Vol. 36 No. 3, pp. 1-28.

  • No. 40 – Wrigley, N. (1992), "Sunk capital, the property crisis and the restructuring of British food retailing", Environment and Planning A, Vol. 24, pp. 1521-30.

  • No. 41 – Wrigley, N. (1991), "Is the 'golden age' of British grocery retailing at a watershed?", Environment and Planning A, Vol. 23, pp. 1537-44.

Built environment

  • No. 42 – Carruthers, W.I. (1967), "The major shopping centres in England and Wales, 1961", Regional Studies, Vol. 1, pp. 65-81.

  • No. 43 – Dawson, J. A. (1988), "The changing high street", Geographical Journal, Vol. 154 No. 1, pp. 1-22.

  • No. 44 – Goss, J. (1993), "The 'magic of the mall': an analysis of form, function and meaning in the contemporary retail built environment", Annals of the Association of American Geographers, Vol. 83 No. 1, pp. 18-47.

  • No. 45 – Kowinski, W.S. (1985), "The invention of the mall: Eureka in Edina, Minnesota", in Kowinski, W. (Ed.), The Malling of America, William Morrow, pp. 115-24.

  • No. 46 – Lord, J.D. and Guy, C.M. (1991), "Comparative retail structure of British and American cities: Cardiff, UK and Charlotte USA", International Review of Retail, Distribution and Consumer Research, Vol. 1, pp. 391-436.

Volume 3: Retail Practices and Operations – Management, Strategy, Operations

  1. 1.

    Competition and strategy:

  2. 2.
    • No. 47 – Akehurst, G. P. (1983), "Concentration in retail distribution: measurement and significance", Service Industries Journal, Vol. 3 No. 2, pp. 161-79.

    • No. 48 – Dickinson, R. and Cooper, B. (1992), "The emergence of cost-based strategies in retailing", Journal of Marketing Channels, Vol. 2 No. 1, pp. 29-46.

    • No. 49 – Hawes, J.M. and Crittenden, W.P. (1984), "A taxonomy of competitive retailing strategies", Strategic Management Journal, Vol. 5 No. 3, pp. 275-87.

  3. 3.

    Case studies

  4. 4.
    • No. 50 – Bird, J. and Witherwick, M. (1986), "Marks & Spencer: the geography of an image, Geography, Vol. 70 No. 4, pp. 305-19.

    • No. 51 – Burt, S. (1986), "The Carrefour Group – the first 25 years", International Journal of Retailing, Vol. 1 No. 3, pp. 54-78.

    • No. 52 – Graff, T. (1998), "The locations of Wal-Mart and K-Mart supercenters: contrasting corporate strategies", Professional Geographer, Vol. 50 No. 1, pp. 46-57.

    • No. 53 – Sparks, L. (1995), "Reciprocal internationalisation: The Southland Corporation, Ito-Yokado and 7-11 convenience stores", Service Industries Journal, Vol. 15 No. 4, pp. 57-96.

Within business operations

  1. 1.

    Formats:

  2. 2.
    • No. 54 – Bates, A.D. (1977), "Warehouse retailing: a revolutionary force in distribution?", California Management Review, Vol. 20 No. 2, pp. 74-80.

    • No. 55 – Dawson, J.A. (1984), "Structural-spatial relationships in the spread of hypermarket retailing", in Kaynak, E. and Savitt, R. (Eds), Comparative Marketing Systems, Praeger, New York, NY, pp. 956-82.

    • No. 56 – Dawson, J.A. (1981), "Innovation adoption in food retailing: the example of self-service methods", Service Industries Journal, Vol. 1 No. 2, pp. 22-35.

    • No. 57 – Langeard, E. and Peterson, R. (1975), "Diffusion of large-scale food retailing in France: supermarché et hypermarché", Journal of Retailing, Vol. 51 No. 3, pp. 43-63, 80.

    • No. 58 – Lord, D. (1984), "The outlet/off-price shopping centre as a retailing innovation", Service Industries Journal, Vol. 4 No. 1, pp. 9-18.

  3. 3.

    Management and customer service:

  4. 4.
    • No. 59 – Donovan, R.J. and Rossiter, J.R. (1982), "Store atmosphere – an environmental psychology approach", Journal of Retailing, Vol. 58 No. 1, pp. 34-57.

    • No. 60 – Martineau, P. (1958), "The personality of the retail store", Harvard Business Review, Vol. 36, pp. 47-55.

    • No. 61 – Parasuraman, A., Berry, L.L. and Zeithaml, V.A. (1991), "Refinement and reassessment of the SERVQUAL scale", Journal of Retailing, Vol. 67 No. 4, pp. 420-50.

    • No. 62 – Parasuraman, A., Zeithaml, V.A. and Berry, L.L. (1988), "SERVQUAL – a multiple-item scale for measuring consumer perceptions of service quality", Journal of Retailing, Vol. 64 No. 1, pp. 12-37.

  5. 5.

    Products and prices:

  6. 6.
    • No. 63 – Akehurst, G. (1984), " 'Checkout': the analysis of oligopolistic behaviour in the UK grocery retail market", Service Industries Journal, Vol. 4 No. 2, pp. 189-242.

    • No. 64 – de Chernatony, L. and McWilliam, G. (1988), "Clarifying the difference between manufacturers' brands and distributors' brands", Quarterly Review of Marketing, Summer, pp. 1-5.

    • No. 65 – Laaksonen, H. and Reynolds, J. (1994), "Own brands in food retailing across Europe", Journal of Brand Management, Vol. 2 No. 1, pp. 37-46.

    • No. 66 – Martenson, R. (1995), "The role of brands in European marketing", Journal of Brand Management, Vol. 2 No. 4, pp. 177-84.

    • No. 67 – McGoldrick, P.J. (1987), "A multi-dimensional framework for retail pricing", International Journal of Retailing, Vol. 2 No. 2, pp. 3-26.

    • No. 68 – Quelch, J. and Harding, D. (1996), "Brands versus private labels: fighting to win", Harvard Business Review, January-February, pp. 99-109.

    • No. 69 – Richardson, P. (1997), "Are store brands perceived to be just another brand?", Journal of Product & Brand Management, Vol. 6 No. 6, pp. 388-404.

    • No. 70 – Yamey, B. (1966), "The main economic issues", in Yamey, B. (Ed.), Resale Price Maintenance, Weidenfeld & Nicolson, London, pp. 1-22.

Relationships between retailers and other businesses

  • No. 71 – Bowlby, S., Foord, J. and Tillsley, C. (1992), "Changing consumption patterns; impacts on retailers and their suppliers", International Review of Retail, Distribution and Consumer Research, Vol. 2, pp. 133-50.

  • No. 72 – Bucklin, L.P. (1973), "A theory of channel control", Journal of Marketing, Vol. 37 pp. 39-47.

  • No. 73 – Crewe, L. and Davenport, E. (1992), "The puppet-show: changing buyer-supplier relationships within clothing retailing", Transactions of the Institute of British Geographers, Vol. 17, pp. 183-97.

  • No. 74 – Dawson, J. and Shaw, S. (1989), "The move to administered vertical marketing systems by British retailers", European Journal of Marketing, Vol. 23 No. 7, pp. 42-52.

  • No. 75 – El-Ansary, A.I. and Stern, L.W. (1972), "Power measurement in the distribution channel", Journal of Marketing Research, Vol. 9, pp. 47-52.

  • No. 76 – Hughes, A. (1996), "Retail restructuring and the strategic significance of food retailers' own labels: a UK-USA comparison", Environment and Planning A, Vol. 28, pp. 2201-26.

  • No. 77 – Shaw, S. and Dawson, J. (1995), "Organisation and control in retail buying groups", Journal of Marketing Channels, Vol. 4 No. 4, pp. 89-103.

  • No. 78 – Shaw, S., Nisbet, D. and Dawson, J.A. (1989), "Economies of scale in UK supermarkets: some preliminary findings", International Journal of Retailing, Vol. 4 No. 5, pp. 12-26.

  • No. 79 – Smith, D. and Sparks, L. (1993), "The transformation of physical distribution in retailing: the example of Tesco plc", International Review of Retail, Distribution and Consumer Research, Vol. 3 No. 1, pp. 35-64.

Volume 4: Comparative and International Retailing – Leading Markets – USA, Europe, Japan, Other Markets, Global Markets

Internationalisation and globalisation

  • No. 80 – Burt, S.L. (1991), "Trends in the internationalization of grocery retailing: the European experience", International Review of Retail, Distribution and Consumer Research, Vol. 1, pp. 487-515.

  • No. 81 – Dawson, J.A. (1994), "Internationalization of retailing operations", Journal of Marketing Management, Vol. 10, pp. 267-82.

  • No. 82 – Pellegrini, L. (1994), "Alternatives for growth and internationalization in retailing", International Review of Retail, Distribution and Consumer Research, Vol. 4, pp. 121-48.

  • No. 83 – Salmon, W.J. and Tordjman, A. (1989), "The internationalisation of retailing", International Journal of Retailing, Vol. 4 No. 2, pp. 3-16.

  • No. 84 – Yoshino, M.Y. (1966), "International opportunities for American retailers", Journal of Retailing, Vol. 42, pp. 1-10, 76.

Leading markets:

  • No. 85 – Dawson, J.A. and Burt, S.L. (1998), "European retailing: dynamics, restructuring and development issues", in Pinder, D. (Ed.), The New Europe: Economy, Society and the Environment, John Wiley & Sons, London, pp. 157-76.

  • No. 86 – Goldman, A. (1991), "Japan's distribution system – institutional structure, internal political economy and modernization", Journal of Retailing, Vol. 67 No. 2, pp. 154-83.

  • No. 87 – Shackleton, R. (1998), "Exploring corporate culture and strategy: Sainsbury at home and abroad during the early to mid-1990s", Environment and Planning A, Vol. 30, pp. 921-40.

  • No. 88 – Wrigley, N. (1997), "Foreign retail capital on the battlefields of Connecticut: competition regulation at the local scale and its implications", Environment and Planning A, Vol. 29, pp. 1141-52.

Emerging markets:

  • No. 89 – Arndt, J. (1972), "Temporal lags in comparative retailing", Journal of Marketing, Vol. 36, pp. 40-5.

  • No. 90 – Axenov, K.E., Bondarchuk, E. and Brade, I. (1997), "The new retail trade and services and their emerging location patterns in St Petersburg", GeoJournal, Vol. 42 No. 4, pp. 403-17.

  • No. 91 – Bromley, R. (1998), "Marketplace trading and the transformation of retail space in the expanding Latin-American city", Urban Studies, Vol. 35 No. 8, pp. 1311-33.

  • No. 92 – Coles, T. (1997), "Trading places: the evolution of the retail sector in the new German Länder since unification", Applied Geography, Vol. 17 No. 4, pp. 315-33.

  • No. 93 – Goldman, A. (1982), "Adoption of supermarket shopping in a developing country: the selective adoption phenomenon", European Journal of Marketing, Vol. 16 No. 1, pp. 17-26.

  • No. 94 – Goldman, A. (2000), "Supermarkets in China: the case of Shanghai", International Review of Retail Distribution and Consumer Research, Vol. 10 No. 1, pp. 1-21.

  • No. 95 – Meyer, G. (1992), "Retail development in East Germany: the example of the city of Jena", International Review of Retail, Distribution and Consumer Research, Vol. 2 No. 3, pp. 245-61.

  • No. 96 – Miossec, J.-M. (1990), "From suq to supermarket in Tunis", in Findlay, A.M., Paddison, R. and Dawson, J.A. (Eds), Retailing Environments in Developing Countries, Routledge, pp. 227-42.

New retail forms: E-commerce:

  • No. 97 – Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A. and Wood, S. (1997), "Interactive home shopping: consumer, retailer and manufacturer incentives to participate in the electronic marketplace", Journal of Marketing, Vol. 61 No. 3, pp. 38-53.

  • No. 98 – Peterson, R., Balasubramanian, S. and Bronnenberg, B. (1997), "Exploring the implications of the Internet for consumer marketing", Journal of the Academy of Marketing Science, Vol. 25, pp. 329-46.

  • No. 99 – Stern, L.W. and Weitz, B.A. (1997), "The revolution in distribution: challenges and opportunities", Long Range Planning, Vol. 30 No. 6, pp. 823-9.

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