TY - JOUR AB - VL - 55 IS - 1 SN - 1741-0401 DO - 10.1108/ijppm.2006.07955aab.003 UR - https://doi.org/10.1108/ijppm.2006.07955aab.003 PY - 2006 Y1 - 2006/01/01 TI - Seal of approval T2 - International Journal of Productivity and Performance Management PB - Emerald Group Publishing Limited Y2 - 2024/04/25 ER -