(2005), "You have mail", International Journal of Productivity and Performance Management, Vol. 54 No. 2. https://doi.org/10.1108/ijppm.2005.07954bab.008Download as .RIS
Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited
You have mail
If the creators of a new system have their way L-Mail will soon become the common term used to describe sending physical letters via a web site using any internet service provider (ISP). L-Mail.com was launched in September 2004 and is offering consumers and businesses the ability to send postal letters via any internet enabled computer through a simple web-based interface.
Users of the service simply type and format their letter in a browser, click submit before it is printed and put in traditional postal mail systems from one of an initial seven locations around the world.
The developers of L-Mail claim their service will save users time and money over using traditional post. Letters will frequently be cheaper through L-Mail than traditional mail. For example, a three-page letter from the UK to the US will cost 64p fully inclusive. Postage alone for a 20 g letter from the UK to the US is 68p.
L-Mails can be sent to any address on the planet via the initial seven printing and posting locations:
Australia – Sydney;
Canada – British Columbia;
Spain – Madrid;
UK – Edinburgh;
UK – Leicester;
UK – London;
US – Ellensburg (West Coast); and
US – New York (East Coast).
Further locations will be added regularly.