(2005), "On record", International Journal of Productivity and Performance Management, Vol. 54 No. 2. https://doi.org/10.1108/ijppm.2005.07954bab.001Download as .RIS
Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited
Nowhere does records management have such a high profile as it does in the UK National Health Service. Just one case example of how both simple and sophisticated systems can contribute to improved records management is shown by the Cambridge and Ely areas where the Anglia Support Partnership provides a comprehensive records management service to around ten organisations including primary care trusts, social services departments and also to NHS direct. External auditors were critical of the clinical records management in the area and Document Management Specialists Cave Tab plc were enlisted to assist.
After several months of planning with Cave Tab, two new “live” record libraries and an archive store were established. Files were housed in colour coded folders and barcoded to facilitate tracking using Cave Tab file tracking software. The implementation of these filing and tracking systems – and the use of Cave Tab storage equipment for archiving – significantly improved the records management service being provided.
Over a period of time the system was expanded to cover more users in the south of the area resulting in the establishment of a further two “live” libraries with an additional 300,000 records to track. The capability of the system was subsequently extended to handle a further 130,000 records in the north of the area and at this point Cave Tab introduced Alchemy document management software.
More information from www.cavetab.co.uk