TY - JOUR AB - VL - 53 IS - 8 SN - 1741-0401 DO - 10.1108/ijppm.2004.07953haf.001 UR - https://doi.org/10.1108/ijppm.2004.07953haf.001 PY - 2004 Y1 - 2004/01/01 TI - Getting out of the cost box T2 - International Journal of Productivity and Performance Management PB - Emerald Group Publishing Limited Y2 - 2024/04/18 ER -