TY - JOUR AB - VL - 53 IS - 8 SN - 1741-0401 DO - 10.1108/ijppm.2004.07953hab.003 UR - https://doi.org/10.1108/ijppm.2004.07953hab.003 PY - 2004 Y1 - 2004/01/01 TI - Chromium-plated T2 - International Journal of Productivity and Performance Management PB - Emerald Group Publishing Limited Y2 - 2024/03/28 ER -