Second-order answer

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 1 October 2004



(2004), "Second-order answer", International Journal of Productivity and Performance Management, Vol. 53 No. 7.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Second-order answer

What’s the purpose of corporate information systems? I asked this recently to some colleagues – information systems designers and maintainers. Their answer? To provide high quality, relevant, timely information. Is that an end or a means? Surely, the purpose is to underpin business functions and business processes. Is this just semantics? If information systems designers are more in touch with the real reason they exist, shouldn’t they design more effective systems?

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