Golden retriever

Citation

(2004), "Golden retriever", International Journal of Productivity and Performance Management, Vol. 53 No. 4. https://doi.org/10.1108/ijppm.2004.07953dad.001

Golden retriever

With its Docutriever.com online document management system, Rubyarc Corp. claims to have created an Internet-powered means of communication and storage that can increase organisational efficiency for any business. Docutriever.com allows document storage and sharing; communication among employees, vendors/contractors and customers; personal e-mail organisation and much more in an easy-to-use extranet environment. Having all project documentation in one place, readily available to all involved in that project with the click of a mouse, means employees can spend less time preparing for meetings or searching for project files and more time completing those projects.

Docutriever.com comprises five subsystems – file cabinet (document and file storage), message system (enables information exchange similar to e-mail), bulletin board system (allows posting of project-related information), personal organiser (arranges contacts and distribution lists) and account management (sets e-mail preferences). Each component works together to ease communication and increase overall operational efficiency.

Security is important within Docutriever.com. State-of-the-art firewalls guard Rubyarc’s servers, which are backed up daily and connected to uninterruptible power sources. Also, appropriate authentication processes govern all access – and each customer has access only to their own server space. Customers can work directly with Rubyarc to customise access levels for their own users.

See Rubyarc Corp. (www.rubyarc.com).