(2004), "Time for crime", International Journal of Productivity and Performance Management, Vol. 53 No. 4. https://doi.org/10.1108/ijppm.2004.07953dab.001
Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited
Time for crime
The Staffordshire (UK) police force has rolled out secure mobile technology to its officers in a bid to increase the number of police on the streets.
The trial, involving 60 officers, uses a ruggedised wireless PDA to access data on criminals and conduct vehicle checks. The aim of the project is to increase the time spent on fighting crime and allow officers to complete paperwork online without returning to the station. The force is hoping to have the system rolled out to all 2,000 of its officers by the end of 2004.
The system uses a Citrix thin-client accessed from a Panasonic CFP-1 PDA running Pocket PC 2002 over Orange’s GPRS network. Each officer has a user ID, pass code and PIN along with a system generated pass code from RSA’s two factor SecureID authentication technology. The GPRS network had been especially certified by Orange as being secure for government usage and in a demonstration a vehicle check ran over the GPRS network in around two seconds.