(2004), "No money, please", International Journal of Productivity and Performance Management, Vol. 53 No. 3. https://doi.org/10.1108/ijppm.2004.07953cab.003Download as .RIS
Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited
No money, please
A new strategic report from Gartner suggests that traditional financial measures of performance have not captured total business value. Outsourcing has blurred the lines between enterprises, and leading enterprises are running more agile organizations in a global economy. Generally accepted accounting principles (GAAP) focus on fixed assets, rather than a company’s ability to innovate and manage demand, supply or shared services. As enterprises rely more and more on information technology for operational efficiency and effectiveness, the transformational role of IT may be to define non-financial business performance metrics for the enterprise. The special report explores this new frontier and the featured white paper outlines the GartnerG2 framework for building business performance metrics that capture the value of virtual organizations. Go to www.gartnerG2.com to find out more.