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The effect of social media marketing on voting intention; an application of multidimensional panel data

Massoud Moslehpour (Department of Business Administration, Asia University, Taichung, Taiwan) (Department of Management, California State University, San Bernardino, California, USA)
Aviral Kumar Tiwari (Indian Institute of Management Bodh Gaya (IIM Bodh Gaya), Bodh Gaya, India)
Sahand Ebrahimi Pourfaez (Graduate Institute of International Politics, National Chung Hsing University, Taichung, Taiwan) (Faculty of Economics, University of Mazandaran, Babolsar, Iran)

International Journal of Emerging Markets

ISSN: 1746-8809

Article publication date: 12 March 2024

487

Abstract

Purpose

This study examines the effect of social media marketing on voting intention applying a combination of fuzzy logic methodology and a multidimensional panel data model.

Design/methodology/approach

The study adopts a multidimensional panel data method that includes several fixed effects. The dependent variable is a multifaceted construct that measures the participants’ intention to vote. The independent variables are electronic word of mouth (eWOM), customisation (CUS), entertainment (ENT), interaction (INT), trendiness (TRD), candidate’s perceived image (CPI), religious beliefs (RB), gender and age. The grouping variables that signify fixed effects are employment status, level of education, mostly used social media and religion. First, the significance of said fixed effects was tested through an ANOVA process. Then, the main model was estimated, including the significant grouping variables as fixed effects.

Findings

Employment status and level of education were significant fixed effects. Also, eWOM, ENT, INT, CPI, RB and gender significantly affected participants’ voting intention.

Research limitations/implications

Being based on a questionnaire that asked participants about how they perceive different aspects of social media, the present study is limited to their perceptions. Therefore, further studies covering the voters’ behaviour in action could be efficient complements to the present study.

Practical implications

The findings could guide the political parties into prioritizing the aspects of social media in forming an effective campaign resulting in being elected.

Social implications

The findings have the potential to help the public in making better informed decisions when voting. Furthermore, the results of this study indicate applications for social media which are beyond leisure time fillers.

Originality/value

Fuzzy logic and multidimensional panel data estimates are this study’s novelty and originality. Structural equation modelling and crisp linguistic values have been used in previous studies on social media’s effect on voting intent. The former refines the data gathered from a questionnaire, and the latter considers the possibility of including different grouping factors to achieve a more efficient and less biased estimation.

Keywords

Citation

Moslehpour, M., Tiwari, A.K. and Ebrahimi Pourfaez, S. (2024), "The effect of social media marketing on voting intention; an application of multidimensional panel data", International Journal of Emerging Markets, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJOEM-08-2022-1250

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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