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Financial technology’s role in advancing social responsibility: a bibliometric review of research progress and future opportunities

Mohammad Zakaria AlQudah (Department of Accounting, University of València, València, Spain)
Husni Samara (Department of Accounting, University of València, València, Spain)
Hanan Qudah (Department of Financial and Administrative Sciences, Al-Balqa’ Applied University, Amman, Jordan)
Reem Nazzal (Department of Accounting and Administration, Al-Quds Open University, Nablus, Palestinian Authority)
Laith Yousef Bani Hani (Department of Commerce and Management Studies, Andhra University, Visakhapatnam, India)
Razan Adil Radwan (Department of Graduate Studies, Al-Najah National University, Nablus, Palestinian Authority)
Samer Alrahamneh (Department of Finance and Accounting, University of Extremadura, Badajoz, Spain)

International Journal of Law and Management

ISSN: 1754-243X

Article publication date: 30 September 2024

171

Abstract

Purpose

The primary aim is to identify and examine the critical success factors (CSFs) in FinTech that influence social responsibility (SR). This study aims to differentiate between internal factors (e.g. risk management, innovation, regulatory compliance, technology integration) and external factors (e.g. market conditions and regulatory changes) and offer insights into effective FinTech practices that enhance SR performance.

Design/methodology/approach

A comprehensive literature review using the Web of Science database analyzed 143 relevant articles. This review categorizes CSFs and assesses how FinTech practices impact SR.

Findings

The findings indicate that strategic FinTech practices, such as innovation in financial services, effective data management and stakeholder collaboration, are crucial for enhancing operational efficiency, fostering sustainability and improving responsiveness to social and environmental needs. This study also highlights current trends in FinTech and SR, emphasizing the integration of FinTech into broader SR strategies.

Practical implications

This study provides valuable insights for practitioners on how to leverage FinTech to enhance SR, including strategies for integrating innovative technologies and improving stakeholder engagement.

Social implications

By advancing the understanding of how FinTech can contribute to SR, this research highlights the potential for FinTech to drive positive social and environmental outcomes, fostering greater corporate responsibility and sustainability.

Originality/value

This research provides a novel bibliometric analysis of FinTech’s role in advancing SR, offering a comprehensive overview of the CSFs and emerging trends in this field.

Keywords

Acknowledgements

The authors thanks the IJLMA editor and anonymous reviewers for providing useful input to improve this paper.

The authors extend their gratitude to the researchers whose work informed this study, the University of Valencia for its support and the WoS database for access to relevant articles. Special thanks to peer reviewers for their valuable feedback and authors’ families for their continuous encouragement. The authors used AI technology to streamline content development efficiently.

Funding: No external funding was received for carrying out of this research study.

Conflict of interest: There are no competing interests, according to the authors.

Citation

AlQudah, M.Z., Samara, H., Qudah, H., Nazzal, R., Yousef Bani Hani, L., Radwan, R.A. and Alrahamneh, S. (2024), "Financial technology’s role in advancing social responsibility: a bibliometric review of research progress and future opportunities", International Journal of Law and Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJLMA-08-2024-0286

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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