High performance work practices for innovative work behavior: mediating effect of workplace support and job embeddedness in IT-based service industry
International Journal of Innovation Science
ISSN: 1757-2223
Article publication date: 2 December 2024
Abstract
Purpose
This study aims to examine the impact of high performance work practices on innovative work behavior with individual and serial mediation effects of workplace support and job embeddedness in emerging service industry related to information technology (IT).
Design/methodology/approach
This research was conducted under an explanatory research design following stratified sampling techniques. Altogether, 465 employees holding different positions in the organizational hierarchy participated in this survey. Confirmatory factor analysis was used for the data’s reliability and validity, and mediation effects were examined following the Preacher and Hayes Process Macro approach.
Findings
The result revealed a significant positive relationship between high performance work practices and employee innovative work behavior. It concludes that partial and complementary serial mediating effects exist on workplace support and job embeddedness in the relationship between high performance work practices and innovative work behavior.
Practical implications
IT-based organizations can use the findings of this study to improve high performance work practices so that they can enhance innovative work behavior. These results become guidelines for creating a supportive work environment and increasing job embeddedness to adopt innovative work behavior, particularly in service industries.
Originality/value
This study contributes to the human resource management literature for strategic orientation in support of the social exchange theory and ability, motivation and opportunity theory and enriches the understanding of the mediating effect on innovative work behavior.
Keywords
Acknowledgements
The authors acknowledge the support of respondents and reviewers for their contribution. Authors also acknowledge Tribhuvan University for creating a conducive and motivating research environment.
Conflict of interest: We declare the absence of any conflict of interest.
Source of fund: There is no donor agency for this research influencing any information and result biases.
Citation
Gautam, P.K. and Gautam, D.K. (2024), "High performance work practices for innovative work behavior: mediating effect of workplace support and job embeddedness in IT-based service industry", International Journal of Innovation Science, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJIS-05-2023-0109
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited