Foundations of Health Care Management: Principles and Methods

Citation

(2012), "Foundations of Health Care Management: Principles and Methods", International Journal of Health Care Quality Assurance, Vol. 25 No. 8. https://doi.org/10.1108/ijhcqa.2012.06225haa.016

Foundations of Health Care Management: Principles and Methods

Foundations of Health Care Management: Principles and Methods

Article Type: Recent publications From: International Journal of Health Care Quality Assurance, Volume 25, Issue 8

Bernard J. Healey and Marc C. Marchese,Jossey-Bass,ISBN: 978-0-470-93212-4,September 2012,

Keywords: Healthcare management, Management of healthcare organisations, Leadership in healthcare

This resource is designed to be a concise, reader-friendly, introductory text covering the most important issues in health care management, including ethics, cost management, strategic planning and marketing, information technology, and human resources. The book offers important insights into the area of management of health care organizations and health care workers. The authors provide comprehensive coverage of the major issues that will be faced as managers of scarce resources during the revolution in health services delivery over the next five to ten years. The book serves an important dual purpose for faculty and students by providing both insights into the health care field as well as foundational content on essential management and leadership.

Contents include:

1. 1.

   Introduction to health care management:

   • •

     critical issues for the future of health care in the United States; and

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     health care management.

2. 2.

   Managing the external environment:

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     Strategy and structure: choosing the path to success.

3. 3.

   Managing human performance in organizations:

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     leadership as plural;

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     change, motivation, and innovation: creating a culture of excellence;

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     communication: can you hear me now?; and

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     physician management.

4. 4.

   Creating a high-performance workplace:

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     human resources management and health care;

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     staffing health care organizations: recruitment and selection; and

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     employee performance improvement: the pursuit of quality care.

5. 5.

   Special areas of health care management:

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     health care marketing: speaking the language;

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     financial management: show me the money;

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     ethics, the law, and doing good; and

   • •

     a look into the future of health services.