TY - JOUR AB - VL - 23 IS - 7 SN - 0952-6862 DO - 10.1108/ijhcqa.2010.06223gaa.001 UR - https://doi.org/10.1108/ijhcqa.2010.06223gaa.001 AU - Hurst Keith PY - 2010 Y1 - 2010/01/01 TI - Top-down and bottom-up quality management T2 - International Journal of Health Care Quality Assurance PB - Emerald Group Publishing Limited Y2 - 2024/04/23 ER -