TY - JOUR AB - VL - 16 IS - 5 SN - 0952-6862 DO - 10.1108/ijhcqa.2003.06216eab.007 UR - https://doi.org/10.1108/ijhcqa.2003.06216eab.007 PY - 2003 Y1 - 2003/01/01 TI - Canada T2 - International Journal of Health Care Quality Assurance PB - Emerald Group Publishing Limited Y2 - 2024/05/07 ER -