To read the full version of this content please select one of the options below:

Improving Service Quality. Achieving High Performance in the Public and Private Sectors

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Publication date: 1 April 2000

Keywords

Citation

Milakovich, M.E. (2000), "Improving Service Quality. Achieving High Performance in the Public and Private Sectors", International Journal of Health Care Quality Assurance, Vol. 13 No. 2, pp. 93-94. https://doi.org/10.1108/ijhcqa.2000.13.2.93.1

Publisher

:

Emerald Group Publishing Limited