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Twitter dialogue: an analysis of Pakistani politicians’ information sharing

Syeda Hina Batool (Institute of Information Management, University of the Punjab, Quaid-i-Azam Campus, Lahore, Pakistan)
Wasim Ahmed (Newcastle University, Newcastle upon Tyne, UK)
Khalid Mahmood (Institute of Information Management, University of the Punjab, Quaid-i-Azam Campus, Lahore, Pakistan)
Henna Saeed (University of the Punjab, Lahore, Pakistan)

Information Discovery and Delivery

ISSN: 2398-6247

Article publication date: 5 April 2021

Issue publication date: 20 January 2022

408

Abstract

Purpose

The use of Twitter by political parties and politicians has been well studied in developed countries. However, there is a lack of empirical work, which has examined the use of Twitter in developing countries. This study aims to explore the information-sharing patterns of Pakistani politicians through Twitter accounts during the pre-election campaign of 2018.

Design/methodology/approach

Data of three weeks of the official party accounts and the politicians running for prime minister were analysed. The mixed-methods approach has been used to analyse quantitative and qualitative data retrieved through Twitonomy.

Findings

It was found that the most active Twitter account belonged to the winning party. The prominent Twitter account functions were a call to vote, promotional Tweets, promises and Tweeting about party developments. The present study provides evidence that there is a difference between the Tweeting behaviour of established and emerging parties. The emerging party heavily posted about changing traditional norms/culture/practices.

Practical implications

The study contributed to existing knowledge and has practical implications for politicians, citizens and social media planners.

Originality/value

The present study was designed carefully and based on empirical research. The study is unique in its nature to fill the research and knowledge gap by adding a variety of Twitter functions used by politicians.

Keywords

Citation

Batool, S.H., Ahmed, W., Mahmood, K. and Saeed, H. (2022), "Twitter dialogue: an analysis of Pakistani politicians’ information sharing", Information Discovery and Delivery, Vol. 50 No. 1, pp. 64-74. https://doi.org/10.1108/IDD-03-2020-0031

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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