TY - JOUR AB - VL - 44 IS - 2 SN - 0019-7858 DO - 10.1108/ict.2012.03744baa.004 UR - https://doi.org/10.1108/ict.2012.03744baa.004 PY - 2012 Y1 - 2012/01/01 TI - Royal Mail engineers get stamp of approval T2 - Industrial and Commercial Training PB - Emerald Group Publishing Limited Y2 - 2024/04/19 ER -