Law firm courts blended-learning provider

Citation

(2012), "Law firm courts blended-learning provider", Industrial and Commercial Training, Vol. 44 No. 2. https://doi.org/10.1108/ict.2012.03744baa.003

Law firm courts blended-learning provider

Article Type: Notes and news From: Industrial and Commercial Training, Volume 44, Issue 2

Blended-learning provider Redtray has joined law firm Hill Dickinson to support the delivery of information-technology training, in a partnership that will last for the next three years.

The partnership aims to improve efficiency at Hill Dickinson through the development of IT skills and training tailored around specific roles in the firm.

Keith Feeny, IT and operations director at Hill Dickinson, explained: “We want to become a market leader when it comes to the use of technology and aim to be one of the most IT-literate law firms in the world. The current market situation calls for a legal firm to be more competitive than ever. To meet the changing requirements of the legal-services industry we need to be able rapidly to adopt technology into our practice.”

The outsourcing will involve a blend of training methods such as accessible 24/7 e-learning modules, face-to-face classroom sessions and live virtual classes delivered using cloud rooms. All this will be hosted on Redtray’s learning portal, Alto, which will be the single point of access for all Hill Dickinson’s staff-training requirements.

Bob Woodland, chairman and chief executive of Redtray, commented: “The solution we are using to deliver the learning mirrors the work we already do for other clients where we combine Alto, e-learning and classroom training.”

He believes that a flexible approach to learning is a key element in gaining success with training staff, especially when it comes to long-term projects. Breaking down modules into small chunks, which enables people to learn more and absorb new information more easily, is important to ensure employees understand any system transformations at work.

Keith Feeny said: “We know that, to succeed in our goals, we need to engage all our employees with our IT systems and technology and maximize their potential. We trust that partnering with Redtray’s experience will help us to reach our business objectives.”

Hill Dickinson is a commercial law firm with more than 190 partners, 1,300 employees and offices in Liverpool, Manchester, London, Chester, Sheffield, Piraeus and Singapore.