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Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited
Linda learns to lead a team
Article Type: Notes and news From: Industrial and Commercial Training, Volume 44, Issue 1
A former mill-worker turned cleaner has completed an apprenticeship in team leading with NHS Salford at the age of 52 after being made redundant.
After leaving school with no qualifications, and her only work experience being on a factory floor, Linda Whitworth thought she would struggle to rejoin the job market when she was made redundant at the age of 48.
She spent two years as a community carer before landing a job as a domestic supervisor with NHS Salford. Within a few months of starting her new role at the Eccles Gateway Center, she was given the opportunity to take up an apprenticeship through Stockport-based Damar Training.
Linda Whitworth said: “I still can’t quite believe that after all this time I have a finally got a qualification under my belt. It was quite strange at first to think that I was doing an apprenticeship at my age but it turned out to be one of the best things I ever did.”
“The apprenticeship in team leading has been a real eye-opener. I have learned so much, not only about my job but also about how to motivate my team and how to ensure that team members are happy in their work. I also feel like I have gained a lot from the course. I feel proud to have achieved something and much more confident in my ability to do the job.”
The intermediate apprenticeship in team leading is designed for people who are new to management and involved in the supervision of staff by planning, allocating and monitoring work. The apprenticeship is made up workplace, online and training-center learning. Those who pass the course come away with a National Vocational Qualification. Topics covered include agreeing and communicating targets with staff, leading team briefings, resolving problems and complaints, managing underperforming team members and coaching staff.
Robin Lindsay, from Damar Training, said: “Linda is a prime example of how it is never too late to retrain or develop your skills. This apprenticeship was the first time she has undertaken any training since leaving school and it is fantastic to see how well she has done and how she thrived under the challenge.”
Karen Brown, acting facilities manager from NHS Salford, is Linda Whitworth’s line manager. She said: “Damar Training helped to bring out the best in Linda. We have all been impressed with how she has progressed in the management role. She understands her team well and her confidence has developed as well as her managerial skills.”