Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited
Brewer raises a glass to a decade of co-operation
Article Type: Notes and news From: Industrial and Commercial Training, Volume 43, Issue 6
An independent family brewer is marking ten years of co-operation with its training provider.
The Hall and Woodhouse estate has grown to more than 250 houses during the company’s decade-long partnership with MindLeaders ThirdForce. The brewer now has properties as far south west as Exeter, south east to Eastbourne and as far north as Hemel Hempstead.
Over the period, Hall and Woodhouse learners have taken MindLeaders ThirdForce e-learning courses in food safety, health and safety, licensing law and cellar management. The two companies have worked together to develop the current customer-service course.
The most recent addition to the e-learning suite has been the purchase of the new Aims Publisher and Assessment solutions, which enable Hall and Woodhouse to self-author and deploy company-specific induction training and more bespoke courses.
E-learning was initially implemented as the company grew and face-to-face training became logistically more difficult. Since the launch, Hall and Woodhouse has seen business benefits including:
people empowered to learn from home;
employees able to complete their training at a time to suit them and the business; and
a significant reduction in staff turnover.
“The innovation of Aims Publisher gives us the flexibility to develop our own training material and supports improved communication with our houses,” said Sue Hodder, the Hall and Woodhouse head of HR. “We are excited about the possibilities that this partnership presents.”
Lorna Tyrtania, senior product manager at MindLeaders ThirdForce, commented: “We are committed to our partnerships and pride ourselves on the success and longevity of many of our relationships. Hall and Woodhouse represents our longest partnership in the hospitality sector. We remain committed to ensuring that Hall and Woodhouse remains at the forefront of learning and development to support its goals of developing people, pubs and beers to be proud of.”